Help Categories
Account & Security
Registration, KYC/KYB verification, password resets, and anti-phishing guides.
On/Off-Ramp & Transfers
Stablecoin-to-fiat withdrawals, fiat deposits, FX rate lock rules, and settlement times.
.xpay Identity
How to register personal domains, bind multi-chain wallets, and apply for project Blue Check verification.
Merchants & API
Getting API keys, configuring virtual local accounts, Webhook setups, and Sandbox testing.
Top FAQs
By bypassing traditional SWIFT intermediaries with our smart routing system, funds withdrawn to supported local channels (like GCash, BDO, BCA) typically settle in under 10 minutes.
We are committed to providing competitive rates. Stablecoin off-ramping typically incurs a 0.5%–1.5% service fee, keeping the comprehensive cost under 1%, which is far lower than the 6%–10% charged by traditional SWIFT transfers. All fees and locked FX rates are transparently displayed before you confirm the transaction.
Absolutely not. Unlike high-risk P2P or informal OTC channels, FXPPAY executes all fiat payouts strictly through compliant, licensed reserve accounts. We guarantee 100% clean funds, completely eliminating the risk of frozen bank accounts.
.xpay is your exclusive Web3 receiving identity (e.g., alice.xpay). You can bind it to multiple long-string wallet addresses across different blockchains (ETH, BSC, Polygon). When employers or clients pay you, they simply use your domain, and the funds are auto-routed to your account, drastically reducing transaction errors.
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