Privacy Policy

1. Information Collection

FXPPAY Global Ltd. collects information necessary to provide services and meet regulatory requirements, including:

• Identity Data: Full name, date of birth, government-issued ID, and biometric data.
• Contact Data: Email address (support@fxppay.com), phone number, and residential address.
• Financial Data: Wallet addresses, transaction history, and bank account details for fiat settlement.
• Technical Data: IP address, device type, and geolocation data.

2. Purpose of Data Processing

We process your data to:

• Conduct identity verification and prevent fraudulent access.
• Execute and settle digital asset-to-fiat transactions.
• Comply with global AML/CFT regulatory mandates.
• Provide technical support and security alerts.

3. Data Sharing and Disclosure

We may share your data with third-party KYC providers, blockchain analytics firms, and banking partners strictly for transaction fulfillment. Data will be disclosed to law enforcement or regulatory bodies only when mandated by a valid legal request or court order under Singapore Law.

4. Data Retention

In accordance with financial regulatory standards, FXPPAY will retain your personal data and transaction records for a minimum period of five (5) years following the termination of your account or the completion of your last transaction.

5. Blockchain Public Records

Users acknowledge that transaction hashes and wallet addresses are recorded on public blockchains. This data is permanent and beyond the Company’s ability to erase or modify.